Privacy Policy

Effective Date: January 2026
Last Updated: January 2026

Carlos Avila Solutions (“Carlos Avila Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how information is collected, used, disclosed, and safeguarded when you visit https://carlosavila.solutions (the “Site”) or otherwise interact with our services.

By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

  • Our website and web pages

  • Contact and inquiry forms

  • Scheduling tools (such as Calendly)

  • Communications via email, phone, or text

  • Website security and spam-prevention tools (such as reCAPTCHA)

This policy does not apply to third-party websites or services linked from the Site. Those third parties maintain their own privacy practices.

2. Information We Collect

A. Information You Voluntarily Provide

We may collect personal information you choose to provide, including:

  • Name

  • Email address

  • Phone number

  • Organization or practice name and type

  • Messages, inquiries, or service-related details

  • Scheduling information related to consultations

Please do not submit sensitive or confidential information through this Site.

B. Information Collected Automatically

When you visit the Site, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device and operating system information

  • Pages visited and time spent on pages

  • Referring and exit URLs

  • Approximate geographic location (derived from IP address)

This information is used for security, functionality, and operational purposes.

3. Cookies and Similar Technologies

The Site may use cookies and similar technologies to:

  • Enable essential website functionality

  • Support scheduling and security features

  • Improve site performance and user experience

Some cookies may be placed by third-party services such as Calendly or Google reCAPTCHA. You may manage cookie preferences through your browser settings or any cookie consent banner available on the Site. Disabling cookies may impact certain Site features.

4. Health Information and HIPAA Disclaimer

Carlos Avila Solutions provides non-clinical operational and coordination support. The Site is not intended to collect or store protected health information (PHI) and is not operated as a HIPAA-compliant system.

Please do not submit medical records, diagnoses, treatment details, or other sensitive clinical information through the Site, scheduling tools, or general email communications.

5. How We Use Information

We may use collected information to:

  • Respond to inquiries and communications

  • Schedule consultations or calls

  • Evaluate service fit and engagement scope

  • Provide requested services

  • Maintain website security and prevent abuse

  • Comply with legal obligations

We use personal information only for legitimate business purposes related to providing services or responding to requests.

6. Third-Party Services

Calendly

We use Calendly to allow visitors to schedule calls or consultations. Information submitted through Calendly is processed according to Calendly’s privacy practices.

Calendly Privacy Policy:
https://calendly.com/privacy

Google reCAPTCHA

This Site is protected by Google reCAPTCHA, which helps prevent spam and abuse. reCAPTCHA may collect information such as IP address, browser details, and user interaction data for security purposes.

Google Privacy Policy: https://policies.google.com/privacy
Google Terms of Service: https://policies.google.com/terms

Other Service Providers

From time to time, we may use additional service providers to support website operations, hosting, communications, or security. These providers are authorized to process information only as necessary to perform services on our behalf.

7. Information Sharing and Disclosure

We do not sell personal information.

We may disclose information only when necessary to:

  • Provide requested services

  • Comply with applicable laws or legal processes

  • Protect the rights, property, or safety of Carlos Avila Solutions, our users, or others

  • Enforce our agreements or policies

In the event of a business transfer (e.g., merger, acquisition, or asset sale), information may be transferred subject to applicable law.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International Visitors

If you access the Site from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. Data protection laws may differ from those in your location.

11. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal information. Requests may be submitted using the contact details below. Identity verification may be required.

12. Children’s Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of the revised policy.

14. Contact Information

Carlos Avila Solutions
Email: contact@carlosavila.solutions
Phone: 973-440-5505
Website: https://carlosavila.solutions