About Carlos Avila Solutions
Carlos Avila Solutions provides intake operations and practice support for therapists who want inquiries handled professionally, consistently, and without added mental load.
Many therapists receive inquiries but don’t always have the time or systems to manage follow-up, screening, and organization. We step in as an intake point person, ensuring no inquiry is ignored and that good-fit clients are guided smoothly to next steps.
Our work focuses on the front door of your practice — how people reach out, what happens next, and how clearly that process functions.
We combine human oversight with thoughtful systems support to keep intake calm, organized, and reliable.
My background in psychology, behavior support, and care coordination shapes how I approach intake. I understand what clients are experiencing when they reach out — uncertainty, urgency, and vulnerability — and how small breakdowns in communication can lead to missed connections.
I use that understanding to build intake processes that guide people clearly and compassionately, while giving your practice the structure it needs to run smoothly.
Founder & Intake Operations Partner
Meet Carlos Avila
Simple principles that create better workflows, smoother days, and more predictable outcomes.
Intake works best when expectations are clear. I focus on creating structure that removes confusion, reduces back-and-forth, and helps inquiries move forward smoothly.
Consistent intake and follow-up build trust. When inquiries are handled reliably, clients feel supported and therapists don’t have to worry about what’s been missed.
Automation should support you—not replace you. I use it thoughtfully to reduce repetitive intake tasks so nothing falls through the cracks and you can focus on client care.
Every intake system I support is designed with real people in mind. Tools should make communication easier for clients and reduce stress for therapists—not add complexity.
Better intake structure. Less administrative stress. More predictable days. My goal is to give you breathing room by making intake something you don’t have to manage alone.
